Privacy Policy
Your privacy matters to us. This policy explains how AdvantaUltra handles your personal information when you use our services.
Information We Collect
We collect information that helps us provide better SEO content strategy services to our clients. This includes data you provide directly and information we gather through your use of our platform.
Personal Information
Name, email address, phone number, company details, and billing information when you sign up for our services or contact us.
Website Analytics
We collect data about how you use our website, including pages visited, time spent, and interaction patterns to improve user experience.
Technical Information
IP address, browser type, device information, and operating system details for security and optimization purposes.
Project Data
Content strategy requirements, SEO goals, website information, and campaign preferences you share with us for service delivery.
How We Use Your Information
Your information helps us deliver personalized SEO content strategy services and maintain our platform effectively.
Service Delivery
- Creating customized content strategies based on your business needs
- Analyzing your website performance and providing recommendations
- Managing your account and processing payments securely
- Communicating project updates and important service information
Platform Improvement
- Analyzing user behavior to enhance our website and services
- Developing new features based on client feedback and usage patterns
- Conducting research to improve our SEO methodologies
- Ensuring platform security and preventing unauthorized access
Information Sharing and Third Parties
We respect your privacy and only share information when necessary for service delivery or legal compliance.
Service Providers
We work with trusted third-party providers who help us deliver our services. These include payment processors, hosting providers, and analytics platforms. All partners sign confidentiality agreements and can only use your data for specified purposes.
Legal Requirements
We may disclose information if required by Taiwan law, court orders, or to protect our legal rights. We'll notify you of such requests unless prohibited by law.
Business Transfers
If AdvantaUltra undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity. You'll receive advance notice of any such changes.
Your Privacy Rights
You have several rights regarding your personal information. Here's what you can do and how to exercise these rights:
Access Your Data
Request a copy of all personal information we have about you, including how it's being used.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Data Portability
Receive your data in a structured format that you can transfer to another service provider.
Restrict Processing
Limit how we use your information in certain circumstances while keeping your account active.
Withdraw Consent
Stop us from processing your information where we rely on your consent as the legal basis.
Data Security and Protection
We implement multiple layers of security to protect your information from unauthorized access, alteration, or deletion.
Security Measures We Use
Encryption
All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest.
Access Controls
Strict employee access policies ensure only authorized personnel can access your data.
Regular Audits
We conduct quarterly security assessments and penetration testing to identify vulnerabilities.
Secure Storage
Data is stored in secure, monitored facilities with redundant backups and disaster recovery plans.
Data Breach Response
If a security incident occurs that may affect your personal information, we'll notify you within 72 hours of discovering the breach. Our notification will include details about what happened, what information was involved, and steps we're taking to address the issue.
Data Retention and Deletion
We keep your information only as long as necessary to provide services and meet legal requirements.
Retention Periods
- Account Information: Retained while your account is active and for 3 years after closure for legal compliance
- Project Data: Kept for the duration of our service relationship plus 2 years for potential future reference
- Website Analytics: Aggregated data retained for 5 years; individual user data deleted after 2 years
- Communication Records: Email and chat logs kept for 3 years to maintain service quality and resolve disputes
Deletion Process
When you request data deletion or when retention periods expire, we permanently remove information from our active systems within 30 days. Some data may remain in encrypted backups for up to 90 additional days before complete deletion.
International Data Transfers
AdvantaUltra operates from Taiwan, but some of our service providers may process your information in other countries. We ensure all international transfers meet appropriate protection standards.
Transfer Safeguards
- All international data transfers use adequacy decisions or appropriate safeguards as required by law
- Service providers in third countries must demonstrate equivalent privacy protection
- We maintain records of all international transfers and the legal basis for each
- Regular reviews ensure ongoing compliance with international data protection requirements
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and provide personalized services.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand how visitors use our website to make improvements
- Preference Cookies: Remember your settings and preferences for a better experience
- Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website functionality, but essential services will continue to work.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through multiple channels.
How We Notify You
- Email notification to your registered address at least 30 days before changes take effect
- Prominent notice on our website homepage and client dashboard
- In-app notifications for significant policy modifications
- Updated "Last Modified" date at the top of this policy page
Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.
Privacy Questions and Requests
Have questions about this policy or want to exercise your privacy rights? We're here to help and respond to all requests promptly.
Privacy Officer
AdvantaUltra
No. 110號, Yongming St, Yongkang District
Tainan City, Taiwan 710
Phone: +886223212666
Email: contact@advantaultra.com
We'll acknowledge your privacy request within 2 business days and provide a complete response within 30 days. For complex requests, we may need additional time and will keep you informed throughout the process.